Customisation & Implementation
AI systems shaped to how your business actually works, then put into service.
Service architecture
Each pillar is a way in, not a silo — most engagements draw on several. Numbers 01–17 are the full catalogue; consultancy and after-sales support wrap around all of it.
Pillar I · 04 disciplines
Getting AI into the systems you already run — customised, modified where needed, and architected to hold up.
AI systems shaped to how your business actually works, then put into service.
Extending and adapting open source AI where a licensed product would not fit.
Connecting AI to the software already in place, including systems that predate it.
Designing the shape of the system — and revisiting it when load or scope changes.
Pillar II · 02 disciplines
Where the system runs, and the hardware underneath it — cloud, on-premise, or both.
Hosting for AI systems and the websites around them.
Specifying, sourcing and installing hardware for locally hosted AI.
Pillar III · 02 disciplines
Turning what the business already holds into something it can report on, search and reason over.
Automated business intelligence, formal reporting and the data models beneath them.
Design, implementation and hosting of knowledgebase and vault systems.
Pillar IV · 04 disciplines
Agents that do the work, and the controls that keep a person in charge of them.
Training, implementation, monitoring and control of assistants and agents.
Defined checkpoints where people review, approve or override.
Security systems that use AI as part of how they operate.
Reviewing systems against security and best-practice expectations.
Pillar V · 03 disciplines
The outward-facing work — campaigns, assets and the design that carries them.
AI powered marketing and advertising work.
Digital assets created with AI alongside human design.
Digital asset creation and design produced through AI.
Wrapped around every pillar
Independent advice on where AI pays and where it doesn’t — strategy, vendor selection, feasibility and sequencing. Available standalone, and folded into every engagement.
A staffed help desk for every custom system we build — incident response, monitoring, updates and training, on defined service levels.